Cuddly, the Real Hero

Yes, absolutely — that's the whole point of this book. From the photo you send us at the time of ordering, our creative team faithfully illustrates their cuddly toy: its colour, its shape, its ears or snout, even the fabric worn soft from years of cuddles. It's never a generic toy pulled from a catalogue — it's THEIRS, instantly recognisable to your child the moment they open the book.

Yes, absolutely — your child features on every page, personalised from their photo and name. It's simply Cuddly who has the ideas and leads the charge: your child is their active partner, never a bystander. They run, help out, and laugh alongside Cuddly in every adventure.

No problem at all — you simply choose the one you'd like to celebrate by sending us its photo at the time of ordering. Plenty of families have a whole collection at home; the idea is to honour the one that matters most to your child right now, even if that changes over time.

Our express delivery takes 7 days within mainland UK — the safe option if you need the book by a specific date. Standard delivery takes 10 to 15 working days when there's no rush. In a real hurry? The digital version (PDF) is ready within 24 hours of your order being confirmed. For international deliveries, allow extra time depending on the destination. You'll receive a tracking number by email as soon as your order ships. Any questions? Drop us a line at hello@realbigstories.com.

The book is A4 landscape format (29.7 × 21 cm when closed) — perfect for reading together side by side or laying flat on a table. The standard version has 10 illustrated chapters, plus an introduction and conclusion, coming to around 28 pages in total. The long version is nearly twice that, with 20 chapters and roughly 48 pages. Each chapter features a full-page illustration paired with text tailored to your child's age.

Printed on thick, premium matte paper. The hardcover is sturdy and the same high quality across all age ranges. The binding is sewn and glued to last — this is a book built to be read a hundred times, not to gather dust at the back of a drawer.

Yes — as long as your book hasn't gone to print yet, which is usually within the first few hours after ordering. Get in touch as quickly as possible at hello@realbigstories.com with your order number and the change you need (a misspelled name, a photo to swap, a character to adjust). Once printing has started, we're unable to make any further changes.

If something isn't right — a printing defect, a quality issue, or an illustration that doesn't look like your child — contact us as soon as possible after receiving your order at hello@realbigstories.com. We'll either reprint or give you a full refund, no questions asked. It doesn't happen often, but when it does, we make it right.

Absolutely. Your photos are used solely to create your book. They are never shared, never used for anything else, and we'll delete them from our servers upon request. All our partners — payment, hosting, and printing — are fully GDPR compliant.