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I can't open or download my book

Find the complete PDF and avoid opening an old copy.

Where do I find the book?

Log in, open My books and select the book in question. When the complete PDF is available, use the open or download button on its page. While the book is being created, the file may not be ready yet.

If the file won't open

Check your internet connection. Close the file or tab that isn't working, go back to the book page and try again. On a phone, also look in your browser's downloads.

If you see an old version

A copy saved on your device doesn't update. Download the file offered on the site again. If a significant correction was announced but still isn't there, see the article on the latest version.

If the problem persists

Tell Alfred whether you're using a phone, tablet or computer, which button you chose and the exact error message. Please don't approve printing if you haven't been able to read through the whole book.

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