Printed in France, made especially for your child

My order

Where can I find my personalised song?

Listen to it, download it, or report a problem with your song.

Find My Music

Log in to your account and open My Music. On mobile, you'll find it under More, at the bottom of the screen. Once a song is available, you can listen to it, download the MP3 and read the lyrics.

If you can't see it

Check your order to see whether a song is included. A song still being prepared can't be played yet. The book's PDF isn't an audio file: your song is in My Music.

If it's unavailable or contains a mistake

After these checks, tell Alfred which book is concerned and exactly what the problem is. If a name is mispronounced, simply explain how it should sound. A request sent is not the same as a correction already made.

Always by your side

A team behind every little adventure.

Haven’t found your answer?
We’re here to help you.

Contact our team

Your customer care team